Description
Note: Buying a pen separately requires that your tablet model is VEIKK A15 or A50. Thank you (pen is only applicable to A15 and A50, other models are not available)
Compatible with Windows XP/Vista/7/8/8.1/10 and Mac OS or latest version.
Kindly download the latest driver from our official website www.veikk.com
Warm Tips:
1.Before installing Veikk driver , please uninstall all tablet drivers from your computer , and keep all antivirus program closed, after installation then restart your computer. You can download the driver from our official website: www.veikk.com
2.The passive pen and other accessories are at the bottom of the box,please don’t throw it away immediately.
Don’t worry about after-sales service. You can ask for technical support on website veikk.com
Parameters:
Product Dimension: 480mm (L) x 120mm (W) x 40mm (H)
Active Area:10 x 6 inch
Pen: Battery-free Passive Pen
Pen Pressure: 8192 levels
Data Report Rate:250pps(points/second )
Reading Height:10mm
Response Rate: 10ms
Package Contents:
1 x Pen Tablet
1 x Passive Pen
8 x Replacement Nibs
1 x Nib Remover
1 x Pen Pocket
1 x USB Cable(Type C)
1 x Quick Guide
1 x Driver Download Reminder Card
1 x Drawing gloves
FAQ
1、The stylus can’t control the cursor.
A、Whether the tablet’s status indicator light turn on when the stylus is in contact with the working area?If yes,uninstall the A50 driver and reboot,then connect the tablet to your computer and test your stylus.If the cursor responses to your pen input,the tablet’s hardware is functional.Go to our official website www.veikk.com download the newest driver and re-install.
B、Connect the tablet then run the driver installation,Complete the installation,then reboot.
2、How do i know that the A50 driver installed successfully?
A、After installing the driver,the A50 driver icon would be visible in your system tray on the bottom-right corner of your screen(Windows OS) and desktop.
B、Or open the driver interface,the upper left corner shows the A50,indicating that the tablet has been successfully mounted to the driver,you can start using your tablet now.
3、How do i determine if a problem is software or hardware related?
Connect and install the A50 on a different computer.If the tablet functions properly on the new computer,you are experiencing a software problem.Please uninstall all tablet drivers(including A50 driver)from your computer,download the newest driver from our official website www.veikk.com and then re-install.
4、There is no pressure in the graphics software,but the cursor moves.
You may have installed other tablet drivers or opened the drawing software when installing the driver.Please uninstall all drivers and close the drawing software,then re-install A50 driver.That is better to restart your computer after completing the installation.
5、The stylus pen does not work.
A、Make sure you are using the pen that originally came with your tablet.
B、Make sure you installed the driver correctly.
6、The computer can’t recognize the tablet.
Make sure the USB port is functional,if not,please change to another USB port.
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